EXECUTIVE SUMMARY
 The City of Austin’s Gas Technologies program is a unique DSM program for a number of reasons. It not only promotes energy efficiency but also accomplishes societal and environmental objectives. The program is made up of five programs that result in saved natural gas and two programs that promote the use of natural gas. While this may seem contradictory, Austin’s dual goals are to promote thermodynamic efficiency of energy consumption by using the most appropriate fuel to fulfill the desired task, and to mitigate emissions using a cradle-to-grave approach from the power plant or well-head to the end-use.
The City of Austin’s Gas Technologies program is a unique DSM program for a number of reasons. It not only promotes energy efficiency but also accomplishes societal and environmental objectives. The program is made up of five programs that result in saved natural gas and two programs that promote the use of natural gas. While this may seem contradictory, Austin’s dual goals are to promote thermodynamic efficiency of energy consumption by using the most appropriate fuel to fulfill the desired task, and to mitigate emissions using a cradle-to-grave approach from the power plant or well-head to the end-use.
The Gas Technologies program is based on a complicated, but fundamentally effective, organizational design. While the City of Austin has its own municipal electric utility, the investor-owned Southern Union Gas has the franchise to serve natural gas to customers within the City. In 1988 the City allowed Southern Union to slightly raise rates within the City limits to cover the costs of the newly-required Gas Technologies program. Currently the program is administered by the City’s Environmental and Conservation Services Department which provides all DSM services for Austin.
The seven Gas Technologies programs provide a range of gas DSM services for the residential and commercial sectors as well as for the transport sector. The program also offers a range of societal, economic, and environmental benefits. For instance, low income households qualify for free weatherization services including free space heaters if necessary. All residential customers can receive hot water heater wraps and pipe insulation, again at no charge. For customers replacing or planning to install gas furnaces, rebates have been available for high efficiency models and for gas combination heaters.
Conversely, the program features two elements that promote gas use, justified through a full fuel cycle analysis. Prescriptive rebates are promoted for gas engine driven commercial chillers and $1,000 rebates are provided for customers and corporate fleets that convert gasoline-powered cars to natural gas, providing operating cost advantages while concurrently alleviating urban smog and other forms of pollution.
Finally, the Gas Technologies program represents a delicate balance between thermodynamic goals and political realities. While Southern Union Gas is willing to cut peak demand through societally-desirable gas saving measures, it is also keen on building baseload demand through the promotion of gas engine chillers and natural gas vehicles. And while the per customer use of natural gas has decreased over time in Austin, overall consumption has increased, fulfilling both the City’s goal of increased efficiency and Southern Union’s goal of increased use of natural gas. Attaining this delicate balance, ironically in a major oil and gas producing state with among the lowest gas prices in the country, represents a pioneering step in DSM and a model that will likely be carefully analyzed by both single and dual-fueled utilities.
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 The City of Austin, Texas has proven that adversity related to power supplies can be fully exploited for advantage. From its investment in the South Texas Nuclear Project and award of $120 million in a lawsuit over the plant, Austin has developed one of the most impressive demand-side management programs in the country. The programs are comprehensive and thorough, ranging from commercial loans to residential direct assistance, from tree planting to thermal energy storage systems. Perhaps most telling is Austin’s Green Builder program, awarded at the Earth Summit in Rio de Janeiro, which factors other resource efficiency aspects into its new construction program. Green Builder may represent a wave of the future, incorporating DSM into a broader context including water management, recycling, and taking a careful look at the embedded energy and environmental costs of building materials.
The City of Austin, Texas has proven that adversity related to power supplies can be fully exploited for advantage. From its investment in the South Texas Nuclear Project and award of $120 million in a lawsuit over the plant, Austin has developed one of the most impressive demand-side management programs in the country. The programs are comprehensive and thorough, ranging from commercial loans to residential direct assistance, from tree planting to thermal energy storage systems. Perhaps most telling is Austin’s Green Builder program, awarded at the Earth Summit in Rio de Janeiro, which factors other resource efficiency aspects into its new construction program. Green Builder may represent a wave of the future, incorporating DSM into a broader context including water management, recycling, and taking a careful look at the embedded energy and environmental costs of building materials. Public Service Electric & Gas Company’s Standard Offer program is a revolutionary program for many reasons. First and foremost, rather than paying customers for energy savings either using prescriptive or custom rebates, the Standard Offer pays customers set amounts for actual energy savings at specific periods. Thus savings during summer peak periods for electricity, and during winter peak periods for gas, are rewarded at higher levels than savings during off-peak periods. Essentially, the Standard Offer is uniquely tailored to the needs of PSE&G and its customers.
Public Service Electric & Gas Company’s Standard Offer program is a revolutionary program for many reasons. First and foremost, rather than paying customers for energy savings either using prescriptive or custom rebates, the Standard Offer pays customers set amounts for actual energy savings at specific periods. Thus savings during summer peak periods for electricity, and during winter peak periods for gas, are rewarded at higher levels than savings during off-peak periods. Essentially, the Standard Offer is uniquely tailored to the needs of PSE&G and its customers. The Center for Energy and Environment (CEE), located in Minneapolis, Minnesota, has implemented the Multifamily Retrofit program for Minnegasco since 1987. CEE, formally the Minneapolis Energy Office, a City agency, had extensive expertise in delivering efficiency services to residential customers and with Minnegasco developed a unique and effective means of providing gas efficiency services to multifamily building owners, a difficult but important market niche.
The Center for Energy and Environment (CEE), located in Minneapolis, Minnesota, has implemented the Multifamily Retrofit program for Minnegasco since 1987. CEE, formally the Minneapolis Energy Office, a City agency, had extensive expertise in delivering efficiency services to residential customers and with Minnegasco developed a unique and effective means of providing gas efficiency services to multifamily building owners, a difficult but important market niche.